Privacy policy

Jayindustry (“we,” “us,” “our”) explains in this policy what information we collect, how we use it, and when we share it to operate our website and fulfill orders.

1) Information we collect

Information you provide

Name, email, phone number
Billing and shipping address
Order details and checkout notes (delivery instructions, reference info)
Customer support messages
Account details (if you create an account)

Payment information

Payments are processed by third-party payment providers. We do not store full card numbers.

Automatically collected

IP address, device/browser type, pages visited, timestamps, referrer links
Approximate location inferred from IP
Cookies and similar technologies

2) How we use information

We use information to:

Process purchases and coordinate fulfillment
Send receipts, confirmations, and shipping updates
Provide customer service and handle return requests
Prevent fraud and protect our systems
Improve site performance and user experience
Send marketing communications only if you opt in (unsubscribe anytime)

3) When we share information

We may share limited information with:

Service providers (payments, shipping carriers, fulfillment, hosting, email/SMS tools, analytics)
Professional advisors (legal/accounting) as needed
Authorities when required by law or to protect rights/safety
Business transfers (merger, acquisition, asset sale)

We do not sell personal information for money. Some analytics/advertising tools may be considered “sharing” under certain privacy laws—contact us to request available opt-out options.

4) Your choices

Marketing emails: unsubscribe via the link in our emails
Access/correction/deletion requests: email us (verification may be required)
Cookies: manage through your browser settings (some features may not work if blocked)